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What types of vehicles do you service?We service most makes and models, both foreign and domestic — including cars, trucks, SUVs, and light-duty fleet vehicles. Check out our vehicles we service page to see if your type of vehicle is available for service.
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Do you offer diagnostics before starting repairs?Yes. We perform thorough diagnostics using state-of-the-art equipment to identify issues accurately before recommending any repairs.
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Can I get a quote before the work is done?Absolutely. We always provide a detailed estimate before beginning any work so you know exactly what to expect.
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Do you offer fleet maintenance?Yes, we provide comprehensive maintenance and repair services for commercial and fleet vehicles. Contact us for fleet pricing and service plans.
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Do you offer a shuttle service or loaner cars?We provide a free local shuttle service to anywhere within 3 miles of the shop! Let us know your needs when booking your appointment
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Can I drop off my vehicle after hours?No, we currently do not have an option for overnight drop off. You can visit our store between 8am-6pm to meet someone in person to drop of your vehicle.
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How will I be updated on my repair status?You’ll receive updates via text or phone, depending on your preference. We’ll keep you informed at every step of the repair process.
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What should I do if I have an issue after a repair?Call us right away. We’ll make it right. Our work is backed by warranty, and customer satisfaction is our top priority.
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How often should I get an oil change?Most vehicles need an oil change every 3,000 to 5,000 miles, depending on driving habits and oil type. Check your owner's manual or ask our techs for a personalized schedule.
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What are the signs I need brake service?Common signs include squealing, grinding, a soft brake pedal, or longer stopping distances. If you notice any of these, bring your vehicle in right away.
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Why is my check engine light on?The check engine light can be triggered by anything from a loose gas cap to engine misfires. We'll scan your system to pinpoint the issue quickly and accurately.
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Do you use OEM or aftermarket parts?We offer both OEM and high-quality aftermarket parts depending on your preference and budget. We’ll explain your options and help you choose what’s best for your vehicle.
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How do you determine pricing for repairs?We use industry-standard labor guides and parts databases to provide fair and accurate pricing. You'll always receive a written estimate first.
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Do you offer financing or payment plans?Yes, we offer flexible financing options through our third-party partners. Just ask our front desk team for details.
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What forms of payment do you accept?We accept cash, all major credit cards, Apple Pay, and approved financing options.
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Are there any warranties on your services?Yes, we stand behind our work. Most repairs come with a 2-year/24,000-mile warranty, and some parts include extended manufacturer warranties.
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Do I need an appointment, or can I walk in?Walk-ins are welcome, but we recommend making an appointment to ensure faster service and guaranteed availability.
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How long does a typical service take?Most routine services like oil changes and inspections are done same-day. Larger repairs may take longer — we’ll give you a clear timeline before starting any work.
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Can I wait while my vehicle is being serviced?Yes, we have a clean and comfortable waiting area for you to enjoy. You're welcome to stay or we’ll notify you when your car is ready.
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Do you offer same-day repairs?Yes, for many common repairs and maintenance services, we can complete the work the same day — depending on parts availability.
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About Willard Automotive
Willard Automotive is a trusted full-service auto repair shop committed to providing high-quality car care and exceptional customer service in Lewisville, TX. Specializing in everything from oil changes and brake repairs to engine diagnostics and fleet maintenance, our certified technicians use the latest tools and technology to keep your vehicle running at its best. Whether you're driving a domestic or foreign model, Willard Automotive delivers reliable, affordable repairs you can count on. Conveniently located and locally owned, we’re proud to be your go-to auto shop for honest service, expert advice, and long-term vehicle performance.
Fleet Service questions/inquiries can contact us at (469) 763-3410 or fleetservice@willardautomotivetx.com
Contact Us
Why Choose Willard Automotive?
Experienced Technicians
Our skilled technicians are trained to address all types of air conditioning issues, utilizing the latest diagnostic tools and methods to pinpoint and resolve problems with precision.
Quality Parts and Service
We prioritize using top-quality parts and products to guarantee the reliability and longevity of your vehicle. Our dedication to excellence ensures you can count on us to maintain a cool and comfortable ride.
Contact Us for Automotive Service
Ready to schedule a service or need more information? Contact Willard Automotive today. You can call us or drop by our location in Lewisville, TX. Our team is here to assist you with any auto repair needs and ensure your vehicle remains in the best possoble condition.
Don't let car troubles hold you back! At Willard Automotive in Lewisville, TX, we’re here to keep you on the road with expert mechanics, top-quality parts, and exceptional customer service. Experience why so many in Lewisville trust Willard Automotive for reliable auto repairs. Visit us today!
About Willard Automotive
Willard Automotive is a trusted full-service auto repair shop committed to providing high-quality car care and exceptional customer service in Lewisville, TX and Grapevine, TX. Specializing in everything from oil changes and brake repairs to engine diagnostics and fleet maintenance, our certified technicians use the latest tools and technology to keep your vehicle running at its best. Whether you're driving a domestic or foreign model, Willard Automotive delivers reliable, affordable repairs you can count on. Conveniently located and locally owned, we’re proud to be your go-to auto shop for honest service, expert advice, and long-term vehicle performance.